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Refund Policy

Review our terms and processing timelines regarding cancellations, wallets, subscriptions, and refund reviews.

Overview

Agrivaan follows a limited refund policy based on booking and payment status. Please read the guidelines below to understand when refunds are applicable.

Refund Guidelines

1

Wallet Recharges

Wallet recharge amounts are generally non-refundable.

2

Accepted Bookings

Once a machinery owner accepts a booking request, automatic refunds are not applicable.

3

Exceptional Cases

Refund requests may be reviewed only in exceptional cases such as:

  • Duplicate payment
  • Failed transaction with successful debit
  • Verified technical errors
4

Subscription Payments

Subscription payments are non-refundable once activated.

5

Case-by-Case Reviews

Agrivaan reserves the right to review and approve refund requests on a case-by-case basis.

6

Processing Timelines

Approved refunds, if applicable, may take 5–7 business days depending on banking and payment gateway processing times.

7

Support Contact

Users can contact Agrivaan support for any payment-related concerns or disputes.